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McKechnie Aluminium

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Challenge


With branches across Australasia and customers worldwide, McKechnie Aluminum was struggling both with its low bandwidth internet connection and ageing phone system.

Solution


A new 10Mbps fibre connection at McKechnie Aluminum’s head office with up to 5Mbps into each of its other sites to enable internet access, WAN and IP voice traffic.

Result


Gone is the downtime and frustration experienced by staff who are able to provide a much better service to customers.

“We needed to update our phone system, we needed a reliable connection between our different sites, and we needed faster internet speed so people could do their job efficiently – fibre was the only way to go.”

Alan Clarke, IT Manager, McKechnie Aluminum

 

McKechnie Aluminum promises its clients perfection from foundry to fabrication, whether they’re looking for a bull bar, baby buggy or ladder, but delivering on this pledge requires some fairly robust and speedy infrastructure.

 

In a bid to transform the 50-year old business and to deliver of this promise the aluminum extrusion specialist decided to upgrade to fibre connections at its four sites across New Zealand.

 

Single access success

The switch to fibre received immediate and overwhelmingly positive feedback with staff enjoying a vast improvement in service. Being able to view and send the growing amount of data-intensive files and CAD-type images with speed is helping to increase staff productivity and improve customer service.

 

Multiple fibre benefits

The business case for the upgrade to fibre was helped by Spark proposing a multi-service access approach, where multiple services use the same access point. In the case of McKechnie Aluminum, a single fibre line was combined to include internet access, WAN and IP voice traffic.

 

The company’s new voice-over-IP (VoIP) connection is helping users to stay connected at all times, its Auckland users no longer have to battle with calls dropping with its new increased bandwidth over fibre. McKechnie Aluminum IT Manager Alan Clarke explains that unexpected phone bills are now a thing of the past with VoIP’s real-time reporting capabilities.

 

Solutions

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