Cloud Phone
Give Your Business An Edge

Cloud Phone is a cost-effective, cloud-based collaboration solution, combining your landline and mobile communications into one seamless experience.

It's going to change the way you talk business.

With your business communications in the cloud you can work smarter.

Talk to us about finding your business edge


Available features

Key benefits

Your Cloud Phone solution is made up of your choice of user profiles, your site package and any additional features, phones or headsets you require. You can mix and match to create a completely customised solution for your business.

User profiles

Learn about the full range of features included with each profile.

Site package

A minimum of one site package is required for every Cloud Phone customer. This site package includes:

  • 1 x Auto Attendent
  • 1 x Call Queue
  • Hunt group
  • Group paging
  • Call park/pickup
  • Voicemail portal
  • Administration portal
  • Music on hold

Please contact your local Customer Lead for a full proposal including any IP Desk Phone, headsets or additional features you require.
  • All prices shown exclude GST 
  • You must have a minimum of two user profiles to sign-up for Cloud Phone  
  • You must have a minimum of one monthly Site Package 
  • You must sign up for a minimum term of 24-months 
  • All users receive unlimited calls to standard New Zealand and Australian landline and mobile numbers
  • Cloud Phone should not be used for high volume contact centres, auto-dialling, continuous calling forwarding or any other activity that we consider to be non-standard
  • The standard Cloud Phone calling charges apply to all other international destination calls made from your IP Desk Phone, Desktop application, Mobile application and Tablet application 
  • If your Cloud Phone solution requires additional Broadband and/or Mobile connections the charges are additional to your Cloud Phone charges
  • Changes to your Cloud Phone solution can be made by Spark on request. Depending on the type of request charges may apply
  • If you terminate prior to the expiry of the minimum term  or remove more than 40% of your users, then Early Termination Fees will apply
  • Mobile and Tablet applications require iOS 10 and above, or Android 4.4 and above
  • File Sharing, Desktop Sharing, Outlook calendar integration and My Room Guest client access are not available on mobile devices
  • Full Cloud Phone terms and conditions are available here